Smarter Defects Management for the post-construction era
DLP Manager is the only truly customer-first digital platform transforming how the construction industry handles the Defects Liability Period (DLP) – a notoriously complex and stakeholder-intensive phase of residential projects.
Identifying the core issues that are plaguing the industry
Handling disputes during DLP is notoriously inefficient – defects can involve five stakeholders and at least eight process steps.
With defects accounting for 4–10% of construction costs and thousands potentially logged over a decade, mismanagement becomes a significant risk to time, money, and reputation.
DLP Manager turns this challenge into an opportunity. It empowers project teams to manage even large volumes of defects gracefully – eliminating spreadsheets, streamlining workflows, and freeing teams to focus on their next project.
Trusted by leading Builders and Developers
Designed for clarity, accountability, and efficiency, DLP Manager represents a fundamental shift from analog chaos to structured post-construction control.
Speed
Automates defect handling at scale, even when managing a single issue or thousands across buildings.some text inside of a div block.
Clarity
Defects are captured precisely from the outset – no miscommunication, no wasted effort.
Transparency
All relevant parties – including owners, builders, developers, strata managers, and subcontractors – participate from report to resolution.
Accountability
Tracks every step via an intuitive Traffic Light system, supported by workflows, alerts, and real-time reports that highlight trends and bottlenecks.
Trusted by leading Builders and Developers
"From our initial trial to onboarding all our latest projects – we have basically overhauled how we manage defects and are looking to implement this for the whole business."
Nick Bouziotis
Project Manager, Mulpha Australia
"DLP Manager hasn’t just streamlined defect management, it’s raised the standard of delivery. It’s now a core part of how we manage quality at Ingenia going forward."
Josh Rhode
Project Manager, Ingenia (VIC)
"DLP Manager helped us raise the bar in defect management. The clean SBBIS report speaks for itself. We delivered Spring Square with confidence and clarity across all parties involved. This resulted in the returns of retention on time. And a happy developer."
Peter Hughes
Maintenance Manager, Westbourne Constuctions
DLP Manager is on a mission not just to solve a logistical headache – but to restore confidence in construction. By helping builders stay efficient, transparent, and accountable during the warranty phase, the platform is reshaping industry standards – one defect at a time.