Strata Managers
Meet your legislative requirements and warranty obligations
With complete confidence. DLP Manager keeps residents informed, trades accountable and every defect visible – delivering a more professional, transparent post-construction experience.
The Challenge
Why is defect management so hard?
Because strata managers are specialists in governance, communication and compliance, yet defect management requires construction expertise, authority and systems they're rarely given after handover.
Challenge #1
Strata inherits problems they didn't create
Strata managers step in after handover with incomplete documentation, poor defect records and unclear accountability, yet are expected to manage issues they had no control over during construction.
Challenge #2
Owners expect immediate action and answers
Owners see strata as the first point of contact for all defects, and without clear visibility or transparency, delays quickly turn into complaints and disputes.
Challenge #3
Poor documentation fuels disputes
Defects tracked across emails, spreadsheets and phone calls make it difficult to prove responsibility, timelines and warranty compliance – leaving strata managers exposed when disputes arise.
Challenge #4
Coordinating access is time-consuming and messy
Managing access between owners, builders and multiple trades is highly manual, often resulting in missed appointments, constant follow-up and increased frustration for everyone involved.
Challenge #5
Compliance and legislative pressure is high
Strata managers must navigate strict DLP, SBBIS and warranty requirements, where missed deadlines or missing documentation can carry serious legal and financial consequences for owners corporations.
Challenge #6
Reactive maintenance creates long-term risk
Without a proactive system, maintenance is delayed, small defects escalate into major issues, and strata managers are blamed for problems that could have been prevented.
The Solution
Complete solutions for Strata Managers
DLP Manager provides everything you need to manage defects, compliance, reporting and long-term building care.
Centralised Defect & Inspection Records
All inspection findings, defects and observations are captured and stored in one system.
Log defects from inspections with photos and notes
Track inspection items by building, level and unit
Maintain a complete history for each defect
Remove reliance on PDFs, emails and spreadsheets
Audit-Ready Documentation & Evidence Library
Every action is recorded to support warranty and legislative requirements.
Timestamped logs for inspections and rectification
Photo evidence before and after works
Secure storage of reports, certificates and manuals
Defensible records for disputes or claims
Warranty & DLP Compliance Tracking
Ensures defects are identified, actioned and closed within required timeframes.
Track defects against DLP and warranty periods
Visibility of at-risk or overdue items
Clear proof of when defects were reported and resolved
Supports SBBIS and Home Building Act obligations
Automated Workflows & Notifications
Keeps inspections and rectification moving without manual follow-up.
Automatic assignment to builders and subcontractors
Reminders for inspections, access and closeout
Status updates for strata and owners
Reduces missed deadlines and compliance risk
Real-Time Building & Defect Dashboards
Provides strata managers with instant visibility across the entire building or portfolio.
Live view of open, in-progress and closed defects
Traffic-light indicators for overdue and at-risk items
Drill-down from building → common areas → individual lots
Eliminates manual status reporting to committees
Defect Lifecycle Tracking & Accountability
Ensures every defect is governed through a clear, auditable process.
Defined status stages from report to closeout
Clear responsibility across builders, trades and owners
Time-based tracking against warranty and DLP periods
Prevents defects from being forgotten or disputed
Audit-Ready Reporting & Evidence Logs
Delivers governance confidence for committees, regulators and insurers.
Timestamped logs of all actions and changes
Centralised photo, document and communication records
Exportable reports for committee meetings and audits
Defensible records for disputes or warranty claims
Committee & Stakeholder Reporting Views
Supports transparent communication and strong strata governance.
Clear reporting for owners committees and strata councils
Simple summaries without technical overload
Evidence-backed reporting that builds trust
Reduces follow-up questions and escalations
Preventative Maintenance Schedules & Workflows
Moves buildings from reactive repairs to planned, proactive maintenance.
Pre-configured maintenance schedules by asset and system
Automated reminders for upcoming tasks and servicing
Tracking of completed vs outstanding maintenance
Reduces unexpected failures and major remedial costs
Asset Register & Owners Logbook
Creates a single, trusted source of truth for building assets.
Centralised register of building assets and systems
Stores manuals, warranties and service requirements
Links defects and maintenance history to each asset
Supports continuity across strata management changes
Warranty & Maintenance Compliance Tracking
Ensures ongoing maintenance obligations are met to protect warranties.
Track servicing against warranty conditions
Timestamped records of maintenance activity
Proof of compliance for insurers and manufacturers
Reduces risk of voided warranties and claims
Evidence & Documentation Library
Provides long-term protection through complete maintenance records.
Photo evidence and service documentation stored securely
Full history of works completed over the building lifecycle
Exportable records for audits, insurance and resale
Protects owners corporations from future disputes
Key outcomes for Strata Managers
Proven results in the field
Builders using DLP Manager have reported cost savings of over $650,000 on medium-sized projects by reducing disputes, avoiding delays, and improving subcontractor accountability.
